Register an employee

Add one employee, review the details and submit.

Use this when you are adding a few employees. For many employees at once, use Bulk upload.

Where: Employer › Employee list › Register employee. Before you start: your account must be Active. Have the employee’s national ID, NASSIT number, phone number, start date and current monthly salary to hand.

The employee registration form

Fill in the form

Fields marked with a red asterisk (*) are required.

Identity details

Field	Notes
Employee First Name *	As on the national ID
Employee Last Name *	As on the national ID
Employee Other Names	Middle names
Gender	Male or Female
Date of birth
Place of birth (district)
NASSIT Social Security No.
National Identifier	For example NIN-11223344

Contact details

Field	Notes
Contact email	Optional. Used to tell the employee about their benefits.
Contact phone *	The 8 digits after +232. The employee’s SmartPay wallet is opened on this number.

Employment details

Field	Notes
Enter Employment Start Date *	Used to calculate the opening balance
Employment Category	Permanent, Contract or Casual
Job Title
Enter Current Salary *	Numbers only, up to 2 decimal places
EOSB Treatment	Standard or 5-Year Close-Out

Benefits account

Where the employee’s benefit will be paid. You can leave this for later, but it must be in place before a payout.

Field	Notes
Benefits Account Type	None (the platform opens a SmartPay wallet), Bank, Mobile Money or e-Wallet
Select Service Provider	The bank or provider name
Account No.

A completed form

1. Complete the fields

   Not finished? Select Save draft (1) to keep your work and come back later. See Drafts.

2. Select Continue to review (2)

   The platform checks the form and opens a summary.

3. Check the summary

   Nothing has been sent yet. Select Back to edit (1) to correct anything.

   

   Review before submitting

4. Select Submit employee registration (2)

   A message confirms the new employee ID and the status REGISTERED. The form clears so you can add the next employee.

   

   Employee registered

What happens next

• The employee appears in the directory with status Registered.
• They are assigned to your active EOSB trust.
• Their opening balance is calculated from the start date and salary.
• A SmartPay wallet is opened on their phone number.

Good to know: why these details matter

• Start date and salary decide the employee’s benefit. Check them carefully: once registered, changing either needs approval. See How benefits are calculated.
• Contact phone is required because the platform opens the employee’s SmartPay wallet on it — that is where the benefit can be paid.
• National identifiers stop the same person being registered twice.
• EOSB treatment: leave it on Standard unless your organisation has agreed a 5-Year Close-Out arrangement with the platform administrator.

If the form will not continue

The form shows a message under any field that needs attention. Common causes:

• Contact email is not a complete address, for example name@ instead of [e-mail].
• Contact phone does not have exactly 8 digits after +232.
• A required field is empty.

An incomplete email address and phone number

If the platform rejects the submission, a red box titled The registration could not be saved explains why — for example, an employee with the same national identifiers already exists.

Next: adding many people? Use bulk upload. Interrupted half-way? See drafts.